I recently had the opportunity to discuss innovation with Jonathan Hand, the Market Director in Richmond for Dispatch Health.  DispatchHealth is an organization allows patients to request care via the DispatchHealth app, online, or a phone call.  For more information on the DispatchHealth’s innovative work to increase access to healthcare for Virginians and their strategy […]

In July, I wrote about how technology is improving patient access to healthcare.  Often (and rightfully so), when technology is discussed in healthcare, it is in reference to improving patient outcomes or delivering more efficient care to increase revenue and/or improve patient experience.  However, advancements in technology are shaping how jobs are performed within healthcare.  […]

Mobile devices have completely taken over our lives.  Although millennials have the reputation of being overly attached to their smartphones, older generations are also adapting to the devices.  A 2018 publication by the Pew Research Center stated that 73% of U.S. adults ages 50-64 and 46% of adults 65 and older have smartphones.  A recent […]

What if you were told that more people in the world have access to a mobile phone than have access to clean water or a toilet?  According to a 2016 report by the World Bank, this is actually a fact.  This alone shows how prevalent technology is in today’s world – that it can be […]

Every day, we are bombarded with consumer product choices – ads tailored specifically to our browsing history pop up on our social media feeds.  Amazon sends personalized emails with product suggestions; a product recently viewed is suddenly shown in the margin of the news article we are reading.  We (or at least I) spend hours […]

In my studies in my Master’s in Health Administration (MHA) program, we frequently discuss the importance of using evidence-based practices.  However, the reality is, as future administrators, we will never be in the exam room determining which tests and procedures patients should receive.  We can work tirelessly to attempt to influence legislation that rewards providing […]